Welcome to Moonlightbridal.com's Customer Service Center. Here, you will find answers to many questions you may have about Moonlight's products and services. If your question is not addressed by our FAQ, please feel free to call us at1-949-486-0100, Mon-Fri from 9am-5pm pacific time, or e-mail our Customer Service department at info@moonlightbridal.com


Service for Moonlight Authorized Salons

FAQ:

Frequently asked questions about our products

1. Does Moonlight carry veils, headpieces and gloves?

2. Does Moonlight carry tuxedos or bridesmaid dresses?

3. What sizes do Moonlight dresses come in?

4. What colors do Moonlight dresses come in?

 

Frequently asked questions about our services

5. Does Moonlight offer custom designs?

6. Does Moonlight offer custom colors?

7. How do I find a store that carries a particular Moonlight dress?

8. Can I make a purchase directly from Moonlight?

9. How do I purchase a Moonlight dress in Canada?

 

 

1. Does Moonlight carry veils, headpieces and gloves?

Moonlight designs and manufactures veils. Moonlight veils come in white, diamond white, gold, and ivory. All veils come in shoulder, fingertip, and cathedral length. The gloves shown in our advertisements are just props for photo-shooting. We have no information regarding manufacturers of those products.

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2. Does Moonlight carry tuxedos and bridesmaid dresses?

Moonlight does not carry tuxedos. All formal wears shown in our advertisements, except for the bridal gowns, are just props for photo-shooting. As of Fall 2006 we have introduced our bridesmaids lines Val Stefani Couture bridesmaid collection and ME TOO bridesmaid collection.Both these lines are availible to view on our website.

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3. What sizes do Moonlight dresses come in?

All Moonlight dresses come in sizes 2 through 28.

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4. What colors do Moonlight dresses come in?

All Moonlight dresses come in white and ivory unless otherwise specified.

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5. Does Moonlight offer custom designs?

As much as we would like to satisfy each bride's particular needs, we do not do custom designs. We suggest that brides-to-be discuss desired design changes with the bridal shop.

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6. Does Moonlight offer custom colors?

All Moonlight dresses come in white and ivory unless otherwise specified. We do not dye our dresses into other colors.

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7. How do I find a store that carries a particular Moonlight dress?

To find a store that carries a particular Moonlight dress, please call or email us with the following information ready: name, issue and page number of the magazine in which you saw the dress,   AND your address as well as the area code of your phone number. Given the above information, we can help you locate the dress in your area. If you saw the dress in our on-line catalog, please go to our on-line Store Locator, where you could search for any particular dress in your state by using the reference number assigned to each dress.

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8. Can I make a purchase directly from Moonlight?

No. All purchases have to be made through a local bridal shop. Moonlight supplies to bridal shops only.

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9. How do I purchase a Moonlight dress in Canada?

To purchase a Moonlight dress in Canada, please see our International Listing.


© 2004 Moonlight Design, Inc.